Director of Human Resources
SUMMARY:
Develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services by performing the following duties personally or through subordinate supervisors:
ESSENTIAL FUNCTIONS:
- Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
- Analyzes wage and salary reports and data to determine competitive compensation plan.
- Consults legal counsel to ensure that policies comply with federal and state law.
- Develops and maintains a human resources system that meets top management information needs.
- Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
- Manages all benefits plans including health, dental, vision, disability, life insurance, 401K plan, vacation, leave of absence, and employee assistance.
- Works with brokers to improve benefits plans while maintaining cost. Plans and coordinates open enrollment activities.
- Advises management in appropriate resolution of employee relations issues.
- Oversees all recruiting activities either personally or through subordinates and hiring managers.
- Oversees new employee orientation process to foster positive attitude toward company goals.
- Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
- Responds to inquiries regarding policies, procedures, and programs.
- Administers performance review program to ensure effectiveness, compliance, and equity within organization.
- Administers salary administration program to ensure compliance and equity within organization.
- Prepares budget of human resources operations.
- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
- Prepares reports and recommends procedures to reduce absenteeism and turnover.
- Represents organization at personnel-related hearings and investigations.
- Establishes areas of responsibility for immediate direct reports, gives general direction to management; sets up standards of performance, checks progress of work, and sees that organization policies are carried out.
- Works with staff and other management in order to achieve organizational objectives; maintains discipline, morale and effective employee relations.
- Approves employee changes of status; makes effective recommendations for promotions, transfers, and terminations.
SUPERVISORY RESPONSIBILITY: Directly supervises employees in the Human Resources Department. Responsibilities include training, planning, assigning, and directing work, appraising performance, addressing complaints and resolving problems.
COMPETENCIES:
- Analytical – Collects and researches data.
- Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
- Customer Service – Responds promptly to customer needs; Returns phone-calls and e-mails within 24-hours except for weekends and other time off. Meets commitments.
- Change Management – Develops workable implementation plans; Builds commitment and overcomes resistance; Monitors transition and evaluates results.
- Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
- Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others.
- Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
- Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
- Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
- Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
- Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks.
- Professionalism – Accepts responsibility for own actions; Follows through on commitments. Maintains confidentiality
- Written Communication – Presents data effectively.
- Oral Communication – Listens and gets clarification; Participates in meetings.
- Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Initiative – Seeks increased responsibilities.
- Innovation – Meets challenges with resourcefulness.
- Adaptability – Manages competing demands.
- Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
- Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Diversity – Promotes a harassment-free environment.
- Safety and Security – Observes safety and security procedures.
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE: Bachelor’s Degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience. PHR preferred.
COMPUTER SKILLS: MS Office, HRIS
PHYSICAL DEMANDS: While performing the essentials duties of this job, the employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds.